http://www.31v.nl/2008/03/one-line-of-service-design/ +31 30 890 3220 / energie@31v.nl Mon, 05 Dec 2011 09:00:10 +0000 hourly 1 http://www.31v.nl/2008/03/one-line-of-service-design/comment-page-1/#comment-2029 Muotoilu on muutosta | Elävä Lappi – Living lab Thu, 28 Apr 2011 13:11:09 +0000 http://www.31v.nl/weblog/2008/03/one-line-of-service-design/#comment-2029 [...] the customer’s experience”, joka löytyy englanninkielisen Wikipedian sivuilta. Toisaalta 31 Volts palvelumuotoilutoimiston määritelmä kuulostaa käytännönläheisemmältä: “When you have two [...] [...] the customer’s experience”, joka löytyy englanninkielisen Wikipedian sivuilta. Toisaalta 31 Volts palvelumuotoilutoimiston määritelmä kuulostaa käytännönläheisemmältä: “When you have two [...]

]]> http://www.31v.nl/2008/03/one-line-of-service-design/comment-page-1/#comment-1838 Neoteny Mon, 08 Nov 2010 07:57:32 +0000 http://www.31v.nl/weblog/2008/03/one-line-of-service-design/#comment-1838 Sounds interesting that you give such idea.. Well thanks, its a great help... It was my first time here in this site... That is why it calls my attention to visit it again for more source of new information.. Great article.. Sounds interesting that you give such idea.. Well thanks, its a great help… It was my first time here in this site… That is why it calls my attention to visit it again for more source of new information.. Great article..

]]> http://www.31v.nl/2008/03/one-line-of-service-design/comment-page-1/#comment-712 think carrie, think! » Blog Archive » One Line of Service Design Thu, 27 Mar 2008 21:35:52 +0000 http://www.31v.nl/weblog/2008/03/one-line-of-service-design/#comment-712 [...] Jeff tagged me on this interesting activity… to keep it brief, Marc Fonteijn from 31Volts is starting an experiment to gather thoughts on how people would explain service design using only one line. The point is not necessarily to define service design , but provide examples that could shed light on what service design does. Marc’s one line was this: When you have 2 coffee shops right next to each other, that each sell the same exact same coffee at the exact same price; Service Design is what makes you walk into the one and not the other. [...] [...] Jeff tagged me on this interesting activity… to keep it brief, Marc Fonteijn from 31Volts is starting an experiment to gather thoughts on how people would explain service design using only one line. The point is not necessarily to define service design , but provide examples that could shed light on what service design does. Marc’s one line was this: When you have 2 coffee shops right next to each other, that each sell the same exact same coffee at the exact same price; Service Design is what makes you walk into the one and not the other. [...]

]]> http://www.31v.nl/2008/03/one-line-of-service-design/comment-page-1/#comment-724 One line of service design « eilidh’s blog! Thu, 27 Mar 2008 20:03:49 +0000 http://www.31v.nl/weblog/2008/03/one-line-of-service-design/#comment-724 [...] March 27, 2008 at 8:03 pm · Filed under Uncategorized I recently recieved an email from paul at thinkpublic with an invite to come up with one line of service design . The experiment originated at the service design company 31volts. Check out there blogpage to find out more. Its very interesting! So here is my one line! [...] [...] March 27, 2008 at 8:03 pm · Filed under Uncategorized I recently recieved an email from paul at thinkpublic with an invite to come up with one line of service design . The experiment originated at the service design company 31volts. Check out there blogpage to find out more. Its very interesting! So here is my one line! [...]

]]> http://www.31v.nl/2008/03/one-line-of-service-design/comment-page-1/#comment-720 Arne van Oosterom Thu, 27 Mar 2008 16:05:19 +0000 http://www.31v.nl/weblog/2008/03/one-line-of-service-design/#comment-720 http://designthinkers.blogspot.com/2008/03/one-line-on-service-design.html http://designthinkers.blogspot.com/2008/03/one-line-on-service-design.html

]]> http://www.31v.nl/2008/03/one-line-of-service-design/comment-page-1/#comment-714 Nick Thu, 27 Mar 2008 14:35:47 +0000 http://www.31v.nl/weblog/2008/03/one-line-of-service-design/#comment-714 http://www.choosenick.com/?action=view&url=one-line-service-design http://www.choosenick.com/?action=view&url=one-line-service-design

]]> http://www.31v.nl/2008/03/one-line-of-service-design/comment-page-1/#comment-723 designswarm thoughts » Blog Archive » One line service design Thu, 27 Mar 2008 11:00:56 +0000 http://www.31v.nl/weblog/2008/03/one-line-of-service-design/#comment-723 [...] Go tagged by Marc of 31volts so here goes. This is how I would characterise service design: [...] [...] Go tagged by Marc of 31volts so here goes. This is how I would characterise service design: [...]

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