http://www.31v.nl/2009/09/service-design-a-new-design-discipline/ +31 30 890 3220 / energie@31v.nl Mon, 05 Dec 2011 09:00:10 +0000 hourly 1 http://www.31v.nl/2009/09/service-design-a-new-design-discipline/comment-page-1/#comment-1494 User Centred Design & Innovation in Service Systems presentation - 31Volts - Service Design & Innovatie Wed, 09 Sep 2009 15:25:15 +0000 http://www.31v.nl/?p=2853#comment-1494 [...] Bruce’s presentation shares a lot of elements Marcel also uses in his presentation “Service design, a new design discipline” that he posted earlier this [...] [...] Bruce’s presentation shares a lot of elements Marcel also uses in his presentation “Service design, a new design discipline” that he posted earlier this [...]

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