first Dutch Service Design book is now available for download

Download the Innovation is Served bookA month ago we wrote about a great milestone: the first Dutch book on Service Design. We are still extremely proud that we got the chance to write this book for the Dutch ministry of Economic Affairs.

A limited number of 300 copies was printed and we had to wait for the book to become available online. The good news is that the waiting is over. Today the Ministry released the PDF of the book and made it available for download!

You can download the PDF at http://www.31v.nl/iis_nl

The book is written in Dutch. But don’t let that scare you, you can always enjoy the nice photos ;)

UPDATE 2: An official English translation has been released! You can download the PDF here!

UPDATE 1: Jeff took the effort to run the book through google translate. Click here to download the English version of the book. Thanks Jeff!

We hope that this won’t be our last Dutch Service Design publication as we had so much more interesting and inspiring content to share but not enough pages.

Enjoy the book and we love to hear your comments and feedback!

by Marc Fonteijn Tags: ,

4 Comments

  1. Posted by Wijnand Renden on 19/01/2010 · 21:57

    Gefeliciteerd, en dank voor de pdf.

  2. Posted by Nils Vergeer on 20/01/2010 · 10:33

    Gefeliciteerd! Ik kijk er naar uit jullie boek deze week door te nemen.

  3. Posted by Luis Alt on 20/01/2010 · 18:37

    Congratulations on the book! It LOOKS nice (unfortunately I don’t read dutch). Are you planning to translate it to english? Best wishes!

  4. Congratulations! I’ll see if my German can help me make some sense of the Dutch.

4 Trackbacks

  1. By Leapfroglog - links for 2010-01-25 on 25/01/2010 at 13:03

    [...] and pretty looking. (tags: games 2009 eurogamer tomarmitage data scores visualizations) first Dutch Service Design book is now available for download – 31Volts – Service Design… My friends at 31Volts wrote a book about service design a while back. The free PDF (in Dutch) is [...]

  2. [...] is served”, il recente libro dello studio olandese 31 Volts disponibile per il download da gennaio, ci testimonia come il service design sia una disciplina [...]

  3. [...] we een heel aantal gelijkgestemden getroffen en inspirerende gesprekken met hen gevoerd. Ons boek Innovation is Served bleek bekend te zijn, de eerste keer dat we via een omweg een enthousiaste lezer ontmoetten! Goed [...]

  4. [...] also refers to Innovation is Served at the end of her article. The Dutch version has been downloaded over >850 times from our website. [...]

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