Tag Archives: book

‘Design Probes’ Book review

Design Probes or Cultural Probes can be used to mobilise tacit knowledge from people: people are invited, encouraged and stimulated to document parts of their own lives. My first experience was with cultural probes in 2002, during a student research project with Pieter Desmet and Paul Hekkert at my faculty.… »

Posted on 22/07/2010 by Anouk Randag Also tagged cultural probes, design probes, empathy probes, probes, review, Tuuli Mattelmäki |

first Dutch Service Design book is now available for download

A month ago we wrote about a great milestone: the first Dutch book on Service Design. We are still extremely proud that we got the chance to write this book for the Dutch ministry of Economic Affairs. A limited number of 300 copies was printed and we had to wait… »

Posted on 19/01/2010 by Marc Fonteijn Also tagged servicedesign |

Book review: Change by Design

When a book is published by one of the most prominent thought leaders on design thinking, you can be sure it’s going to be a classic before even reading it. When that someone is also leading IDEO, the worlds biggest innovation company, you can except a great mix of theory… »

Posted on 14/01/2010 by Marc Fonteijn Also tagged changebydesign, Design Thinking, ideo, review, timbrown |

Tim Brown talks about “change by design” at Google

As most of you probably already know Tim Brown has published a new book on design thinking titled change by design. Authors@Google invited Tim to talk about his latest publication. It’s a great talk so sit back, relax and enjoy this 1 hour journey into design thinking! The talk ends… »

Posted on 04/01/2010 by Marc Fonteijn Also tagged google, timbrown, video |

The first Dutch Service Design book is here!

Some two weeks ago we had a very good reason to celebrate at the 31Volts HQ. We finished a book for the Dutch Ministry of Economic Affairs. Considering the content, I think it’s fair to say that this is actually the first Dutch Service Design book. A result that we’re… »

Posted on 16/12/2009 by Marc Fonteijn Also tagged economic affairs, innovation lecture, ministery |