Tag Archives: presentation

Service Design Thinks #2: Exploring the O-Gap

12 mei vond de 2e editie van de Service Design Thinks plaats in Amsterdam.

Exploring the O-Gap.

De O in O-Gap staat voor Organisation. ‘Hoe zorg je ervoor dat je prachtige plan niet struikelt bij de uitvoering in de organisatie.’ 2 presentaties, afgewisseld met opbouwende discussies. De sprekers zoomden… »

Posted on 18/05/2010 by Anouk Randag Also tagged #2, amsterdam, business, design, meeting, netwerk, o-gap, organisation, service, servicedesign, thinks |

Presenting at Marketing Pioneers 2010 and Freelance Friday

In last 7 days I had the opportunity to present at 2 very different events. Different audience, different themes, different preparation and different reactions! This is my short review of Freelance Friday and Marketing Pioneers 2010.

Freelance Friday

This was the first Utrecht edition of a successful event that has… »

Posted on 05/02/2010 by Marc Fonteijn Also tagged ffutr, freelancefriday, marketingpioniers, mp2010 |

What does a service designer do?

I was invited to present at the 2nd Meet & Create (dutch) session. This session was dedicated to service innovation and especially the uprising of service design. Because this was a very creative crowd I took the opportunity to focus very much at the here and now of service design.… »

Posted on 02/10/2009 by Marc Fonteijn Also tagged amersfoort, meet&create, servicesign |

User Centred Design & Innovation in Service Systems presentation

As you might know 2009 is The European Year of Creativity and Innovation. I was pointed today to a terrific presentation that is published on the website of the European Commission. Now this not being the most user friendly website this presentation and probably a lot more valuable information is… »

Posted on 09/09/2009 by Marc Fonteijn Also tagged bruce tether, eu, servicedesign |

Service design, a new design discipline.

For my talk at crowdsourced innovation event Community of Talents. In a room full of professionals in the area of service innovation, I had the privilege of closing the day with a talk on the evolution of design (as a verb). I finally translated my presentation in Enlish. Here it… »

Posted on 03/09/2009 by Marcel Zwiers Also tagged Community of Talents, conference, design, Design Thinking, dienstinnovatie, event, presentatie, symposium |