Slides and notes from the talk on Mobile Design (Challenges) at Crosslab

This post is a short recap on the talks I gave at the Crosslab event on Mobile Design. Crosslab is an event organized by the Willem de Kooning Academie (media art design education) which is part of the Rotterdam University of Applied Sciences. This Crosslab evening was filled with interesting… »
Posted on 18/11/2010 by Marc Fonteijn Tags: , , , |

The real challenges in Design Research

The presentations at 3rd edition of the (Dutch) Service Design Thinks sparked a lively discussion on the challenges in design research. The Thinks are a 2 monthly event that we as 31Volts co-organize as part the servicedesignnetwerk.nl. The main goals of the Thinks are to share best-practices in the service-design… »
Posted on 21/10/2010 by Marc Fonteijn Tags: , , , |

Free Notepad Template for (service design) Research Kits

We were asked wether we would be willing to share some of our research grids. We designed these for a project to use as the basis for a research kit. Reviewing our latest projects we found loads of material that could be the basis for your research or (co-)design tools.… »
Posted on 20/10/2010 by Marcel Zwiers

Service Design at the Creativity Company Conference 2010

September 14th 2010 was the day for the 4th edition of the Creative Company Conference (photos). The speakers at conference turned out to be a very diverse mix of creatives. It was a ride that took the audience from design thinking to transmedia storytelling and everything in between. The goal… »
Posted on 15/09/2010 by Marc Fonteijn Tags: , , , , , , , |

Smuggling service design across the border

Two weeks ago we got a phone call from Belgium. To be more specific, from Kite Consultants based in Antwerp. The question I was asked was if we could provide a workshop on some specific aspects of service design. The first one was about the client side of organisations. Where… »
Posted on 02/09/2010 by Marcel Zwiers Tags: , , , , |